Your Dell | ASAP Software Sales Team is required to demonstrate a level of expertise that exceeds industry standards. How do they get to that point?
The majority of our sales professionals are certified by publishers such as Microsoft, IBM, Citrix, Symantec... Certification means, at the very least, becoming extremely familiar with products offered by that publisher and demonstrating the ability to add high value to the decision-making process around their product.
In addition, ASAP University handles internal certifications such as “Licensing” as well as ASAP E-Way and ASAP eSMART.
Certification demonstrates knowledge in many areas of benefit to our customers, such as the ability to identify components of an effective software management plan, and understanding complex software license agreements.
In addition, ongoing training through ASAP University keeps your team current on specific product/VLA changes, and they are backed by a knowledgeable Product Management group and tech support staff. |